Can you tell which is which? I can’t. We had a sales team for a few years, then we didn’t. Can you tell when we made the switch? I can’t.
It doesn’t matter how amazing your product is, or how fast you ship features. The market you’re in will determine most of your growth. For better or worse, Gumroad grew at roughly the same rate almost every month because that’s how quickly the market determined we would grow. //
I am now more focused on creating value than capturing it. I still want to have as large an impact as possible, but I don’t need to create it directly or capture it in the form of revenue and valuation.
Startups have been founded by former Gumroad employees, and dozens more companies have been massively improved by recruiting our alumni. On top of that, our product ideas, like our credit card form and inline-checkout experience, have proliferated across the web, making it a better place for everyone — including those that have never used Gumroad.
While Gumroad, Inc. may be small, our impact is large. There is, of course, the $178,000,000 we have sent to creators. But then there’s the impact of the impact, the opportunities that those creators have taken to create new opportunities for others.
For years, my only metric of success was building a billion-dollar company. Now, I realize that was a terrible goal. It’s completely arbitrary and doesn’t accurately reflect impact.
I’m not making an excuse or pretending that I didn’t fail. I’m not pretending that failure feels good. //
I failed, but I also succeeded at many other things. Gumroad turned $10 million of investor capital into $178 million (and counting) for creators. Without a fundraising goal coming up, we’re simply focused on building the best product we can for our customers. On top of all that, I’m happy creating value beyond our revenue-generating product (like these words you’re reading). //
I consider myself “successful” now. Not exactly in the way I intended, though I think what I’m doing now counts.Wealth can be a measure of being able to improve the well-being of those around you, as seems to be the case for someone like Bill Gates, who has invested heavily in philanthropy. But it’s not the only way to measure success, nor is it the best one.