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The successful rescue mission was thanks to superb Nasa organisation //
After a torrid hour of failed troubleshooting, a new shift of flight controllers arrived, as well as a new flight director, waiting to take their turn. They were at this point still in the thick of the fight and the temptation for Kranz to keep going and refuse to relinquish control must have been enormous. Nevertheless he passed the baton to the incoming team, recognising that fresh eyes and minds were what was needed. This is the true spirit of teamwork – the ability to know when your part is done, when someone new can bring something better than you can. //
That ability to relinquish control and delegate authority didn’t stop there. The Apollo missions were complex endeavours. Nobody could be across it all and Nasa knew that in mission control it had a team of people who, as a whole, were far greater than the sum of their individual parts.
In approaching this crisis, their delegation of authority and deference to expertise is almost total. In the face of high-stakes scenarios, it is tempting to wrest control from more junior colleagues. But in 1970 the approach of mission control was quite different. They empowered their most junior team members, giving them total ownership of their specialist stations. They would interrogate their recommendations but not second-guess them. It is a lesson that industry and wider society has largely failed to heed. //
But what surprised me was how little of the response to the accident demanded improvised solutions. Nasa had learned to be wary of creativity and inventiveness in the heat of the moment. That doesn’t mean it refused to improvise, nor that it wasn’t capable of doing it well – only that it knew plans hatched in the heat of battle often harbour hidden flaws. //
Incredibly, Nasa had already rehearsed many of the contingency and fallback plans required to rescue Apollo 13. In earlier missions, it had experimented with using the lunar module’s engines to drive both it and the command module. It had a checklist ready to manage the sudden powering down of the command module that was required to save dwindling battery power. Nasa even had a procedure for flying the spacecraft without their primary navigation and guidance computer. And then, when finally it had no choice but to improvise, it did it with same obsession and attention to detail it brought to everything else.