If you have purchased a Plesk license from one of Plesk partners, technical support should be provided by them. Plesk partners are fully trained and deliver best-in-the-industry support for Plesk products running on their infrastructure. //

Plesk support subscription terms

Subscription has a free trial period for 1 month. If you order Plesk support subscription for a license for the first time, then you will be charged $0 for the first month and $10 for each next month.

• Support is provided 24/7.
• The number of incidents is unlimited.

1. Login to Plesk support ticket system.
2. Submit a ticket in order to get a unique link for purchasing a support subscription. Go to the support contact form and enter your license key and other details.
3. If the license was purchased from one of Plesk partners, you will see the warning below. Click Purchasing monthly support subscription to purchase the support subscription:
4. After you have purchased a subscription, go back to support contact form and enter your Plesk key again - now you will be able to create a ticket.
   • It is possible to contact Plesk Support via email, phone, chat.