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Research on demand programs suggests that a better, and more long-lasting, approach is price incentives. Critical peak pricing (CPP) programs give customers lower prices throughout most of the year, but impose a much higher price when supply is tight. Numerous careful studies, covering both residential and commercial customers, have demonstrated that CPP yields substantial demand reductions in response to the high price. And one study by Catherine, Meredith and co-authors demonstrates that making CPP the default gets very high participation and also high satisfaction among customers.