'You don't want to change the priority of something that wasn't a priority." //

The context was an interview Parker did recently with Micheline Maynard at The Points Guy. He talked about what it's to fly on American Airlines himself--he said he usually does a "walk-through," talks with flight attendants, and checks out the TSA line and the break room, for example.

Maynard: If you notice something amiss in a process American can control, do you bring it up?

Parker: I do, but I can't think of a time when the answer wasn't, "Oh, yes, we're working on it." ... Any CEO will tell you that you may see things and question them, but you have to be very careful doing anything about it.

Maynard: Why?

Parker: You don't want to change the priority of something that wasn't a priority. You want to be careful not to have people drop what they are doing so they can take care of something you noticed.